Shipping policy

For domestic buyers, orders are shipped through registered domestic courier companies and/or Speed Post only. Orders are shipped within 8 – 12 business days or as per the delivery date agreed at the time of order confirmation, and delivery of the shipment is subject to courier-company / post-office norms. Plum & Pine is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 8 – 12 business days from the date of the order and payment, or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your e-mail ID as specified during registration.

For any issues in utilizing our services you may contact our helpdesk on +91 91258 16676 or plumpineindia@gmail.com.

Shipping & Delivery Policy
Processing Time
Once your order is placed and payment is confirmed, we will process and prepare your items for shipment. Please allow 8 – 12 business days for order processing, excluding weekends and holidays.

Shipping Methods & Delivery Time
We offer reliable shipping options to deliver your purchases in a timely manner. Actual delivery time depends on your location and the shipping method selected at checkout. Estimated delivery times are:

Domestic Shipping (within India): 8 – 12 business days

Shipping Charges
Shipping charges are calculated based on the weight, dimensions, and destination of your order. The shipping cost will be displayed at checkout before you finalize your purchase. We may offer free‐shipping promotions from time to time—check our website or subscribe to our newsletter for updates.

Tracking Your Order
When your order ships, you will receive a shipping-confirmation e-mail containing a tracking number. Use this number to monitor the progress of your shipment online. (Please note tracking information may take some time to be updated by the carrier.)